I run a water damage restoration company in the Kansas City area. Most weeks that means the usual mix: crews on drying jobs, adjusters asking for documentation we'd better have, referral partners to keep happy, and invoices that don't pay themselves.
ServiceReady exists because the software we could buy didn't match the business we actually run. Field service platforms handle the job fine — scheduling, dispatch, invoicing — but the moment an insurance claim enters the picture, or a referral partner sends you work and expects to know what happened to it, you're back to spreadsheets and camera rolls. We built WORKFORCE™ as the system our own crews use every day, then made it available to other trades businesses.
Everything on this blog comes from operating, not from a content calendar. If I write about adjuster documentation or referral economics, it's because we deal with both every week.
You can reach me through the contact page, or see the product at serviceready.io/features.